Covid-19 Policy

The safety of our guests and our team is paramount and at the forefront of our operation. You will still receive a warm and friendly welcome as guests always have and our team are always on hand to address any questions or help where needed.

Detailed below are safety measures that we have in place:

  • Alcohol gel dispensers are readily available at the entrances, and throughout the house.  Visitors are asked to sanitise their hands both on entering and exiting the premises.
  • Our team will continue to wear masks as an extra, proactive measure. 
  • Throughout the premises doors will be propped open where possible to reduce contact points.
  • Weather permitting windows and exterior doors will be opened to allow for improved ventilation.
  • Surfaces are cleaned regularly.
  • Risk assessments and staff training have been completed, and reviewed regularly.
  • Thorough bedroom cleaning measures are in place.
  • No cash policy. Card only payments.
  • We have taken the decision to continue with operating table service for drinks in the bar only. No service is possible from the bar itself. Guests should enter the bar, take a seat, your order will be taken, and once your drink has been received please exit the bar to allow for other guests to order their drinks. We have been operating like this through the very busy season of 2021 and we are pleased to say that waiting times are unaffected. This is to keep our team safe, as well as guests attending events with us. 

 

We would kindly ask that if you are displaying any symptoms of Covid-19, or receive a positive test that for everyone's safety you do not attend.

If you have any questions please do not hesitate to contact aimee@rockbearemanor.co.uk or andy@rockbearemanor.co.uk

We look forward to welcoming you soon!

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